Sterling McCall Chevrolet is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Customer Service Agent to our team.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental & Vision Insurance
Life & Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Responsibilities:
Handle inbound leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service
Qualifications:
Auto dealership Internet or Business Development Center (BDC) experience is preferred.
Proven sales experience, preferably in the automotive industry
Superior communication and customer service skills
Excellent follow-through skills
Solid working knowledge of the Internet
Familiarity with automotive financing
Maintaining a positive, can-do attitude
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer